Frequently Asked Questions

Everything you need to know about personalizing, ordering, and caring for your Mia·Mia Brand pieces. Choose a topic below to find the answers you need.

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1. What can I personalize?

Personalization options vary by product and may include names, initials, dates, medical conditions, allergies, medications, emergency contacts, meaningful messages, handwriting, or company details. The available options will appear on each product page.

2. How should I submit my personalization?

Enter the information exactly as you want it to appear, including spelling, capitalization, numbers, and punctuation. Please review every detail carefully before placing your order.

3. What information should I include on a Medical ID?

Prioritize the information a first responder may need immediately, such as your name, medical condition, allergy, medication, and emergency contact. The available engraving space varies by product

4. Should I choose an engraved or QR code Medical ID?

Choose an engraved Medical ID when essential information needs to be visible immediately without a phone or internet connection. A QR code Medical ID is better when you need space for a more detailed digital profile. Some customers combine both.

5. Can handwriting, logos, or images be used for personalization?

Yes, selected products allow you to upload handwriting, a signature, company logo, or another image. Use a clear, high-quality file and follow the upload instructions on the product page.

6. How long will my personalized order take to arrive?

Each item requires production time before shipping. Processing and delivery times may vary depending on the product, personalization, destination, and shipping method selected. Review the current shipping information before ordering.

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